Last updated: 24/03/2025]

Cargo Depot (“we”, “us”, or “our”) is committed to protecting the privacy and security of the personal data we collect and process. This Privacy Policy explains how we handle your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Mak Distribution (Birmingham) Ltd t/s Cargo Depot
Unit 3, Navigation Point, Golds Hill Way, Tipton, England, DY4 0PY
Email: contact@cargodepot.co.uk

We provide warehousing, loading/unloading, storage, and logistics-related services across the UK.

2. Information We Collect

We may collect and process the following types of information:

  • Full name and contact details (email, phone, company name)
  • Business address and delivery information
  • Communication records (e.g. emails or messages)
  • CCTV footage (at our physical premises for security purposes)
  • Website usage data (e.g. IP address, cookies – see our Cookie Policy)

3. How We Use Your Information

We process your personal data to:

  • Provide and manage our services (e.g. bookings, deliveries, warehouse use)
  • Communicate with you regarding services or enquiries
  • Send invoices and manage payments
  • Improve our website and customer experience
  • Comply with legal and regulatory requirements

We do not sell or rent your personal data to any third parties.

4. Legal Bases for Processing

We rely on the following lawful bases under UK GDPR:

  • Contract – when processing is necessary to fulfill a service you requested
  • Legal obligation – to comply with laws and regulations
  • Legitimate interests – for running and improving our business
  • Consent – for optional activities like marketing (only with your permission)

5. How We Store and Protect Data

We store data securely using encrypted systems and limit access only to authorised personnel. All reasonable steps are taken to protect your data from unauthorised access, disclosure, or loss.

6. How Long We Keep Your Data

We retain data only as long as necessary:

  • Business, invoicing, and customer records: up to 7 years (for tax and legal purposes)
  • CCTV footage: usually kept for 30 days
  • Website usage data: according to our Cookie Policy

7. Sharing Your Data

We may share your information with:

  • Our service providers (e.g. accountants, couriers, IT support)
  • Legal or regulatory authorities when required by law
  • Secure cloud storage or CRM systems (if used)

All third-party providers are GDPR-compliant.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data (where legally permitted)
  • Object to or restrict certain types of processing
  • Withdraw consent (if processing is based on consent)
  • Lodge a complaint with the Information Commissioner’s Office (ICO):
    https://ico.org.uk

To exercise your rights, contact us at contact@cargodepot.co.uk.

9. Cookies

Our website uses cookies. Please refer to our [Cookie Policy] for full details on how we use cookies and how you can manage them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with the new “Last updated” date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Cargo Depot
Email: contact@cargodepot.co.uk

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